Body
Description
These are steps for adding a printer to the network. Some steps may be optional depending on the model and usage.
Requirements
- You may need a static IP address, subnet mask, and default gateway
- If you are replacing a printer, get the IP addressing information from that printer
- Devicename/hostname. General format is Location-Department-Model number
- You may need the print PIN to make administrative changes via the web interface
- You may need the Administrator password to login. This is under 'HP Printer' in SecretServer
- Administrative access to PrinterLogic if adding the printer for end user access/self-install
- Notify Infrastructure if changing model of existing printer or adding an additional printer, so they can update DNS and/or WhatsupGold
Steps
- Note: Overtime the layout of the HP printer web interface has changed, so these settings may be in different locations.
- Turn on the printer. On the main screen, go to Reports> Configuration/Status> Configuration, click OK
- This page will have the current IP address that you can use to connect to the printer's web interface via a browser to complete the configuration steps
- Label Printer: Asset Tag & Hostname
- If setting static IP, complete first
- Networking> TCP/IP Settings> TCP/IP(v4)
- IP Configuration Method: Manual
- Enter IP address, Subnet Mask, Default Gateway
- Reconnect to the new IP address
- Networking> TCP/IP Settings> Network Identification
- Hostname: This should match the host name
- Domain Name (IPv4/IPv6): crmanagement.com
- DNS(IPv4) Primary: 10.1.3.61
- DNS(IPv4) Secondary: 10.50.3.61
- Enable DDNS: check
- Add DNS Suffixes: crmanagement.com
- HP Connection Inspector: Disabled
- Bonjour Service Name: This should match the host name
- General> Device Information
- Nickname: This should match the host name
- Device Location: street address, city, state
- Asset Number: Asset tag
- General> Date/Time Settings
- Time Zone: (GMT-06:00) Central Time (US & Canada) OR (GMT-05:00) Eastern Time (US & Canada)
- NTS Settings
- Network Time Server Address: time.crmanagement.com
- General> Energy Settings
- Sleep after inactivity: 119 minutes
Add printer to PrinterLogic
Setup Scan to email
- Scan/Digital Send> Contacts
- Search Method: Quick Search
- Check, 'Enable Network Contacts (use LDAP server)
- Click 'Add', under 'Click Add to configure a server'
- LDAP Server Address: alldomaincontrollers.crmanagement.com
- LDAP Server Port: 389
- Server Authentication Requirements
- Server Requires Authentication: Simple Credentials
- Username: CN=LDAPlookup,OU=Users,OU=CNPZ,DC=crmanagement,DC=com
- Password: ________ (See SecretServer)
- LDAP Database Search Settings
- Path to start search: OU=CNPZ,DC=crmanagement,DC=COM
- Source for Attribute Names: Use Active Directory Default
- (Recipient's Name attribute: displayName, Recipient's email attribute: mail)
- LDAP Filter Condition: (&(|(objectclass=group)(objectclass=person))(proxyAddresses=*))
- Test: <enter first 4 characters of someone's name> click 'Test' to verify lookup is working
- Click Apply on 'Contacts' page
- Scan/Digital Send> Scan to Email Settings> Default Job Options
- Check - Enable Scan to Email
- Outgoing Email Servers (SMTP)
- Under 'Click Add to configure a server', click 'Add'
- SMTP Server Name: gravel.crmanagement.com
- SMTP port: 25
- Click Next
- All other settings leave defaults. Click 'Next' until 'Send Test Email'
- Send Test Email: <enter your email address> and click 'Test'.
- Click 'Finish' when you see the 'Successfully sent' message
- Click 'Advanced Settings' at bottom of screen
- Address and Message Field Control
- Address Field Restrictions: Users can type addresses
- From: Default From (User editable)
- Default From: <printer-name>@walbecgroup.com
- Default Display Name: <printer-name>
- Subject: Scan from <printer-name>
- Scan Settings
- Original Size: Any Size
- Original Sides: 1-sided
- File Settings
- Default File Name: Scan
- File Name Suffix: -%DEVICE_DATE_MMDDYYYY%-%DEVICE_TIME_HHMMSS%
- Default File Type: PDF
- Default Color Preference: Auto detect color or black
- Default Output Quality: Medium
- Default Resolution: 300 dpi
- Quality and File Size: Medium
- Click 'Apply'
- Scan/Digital Send> Scan to Email Settings> Quick Sets
- Delete all default Quick sets, and click Add
- Quick Set Name: Scan to Email
- Quick Set Description: Scan to email
- Quick Set Start Option: Enter application, then user presses Start
- Click 'Next'
- Address and Message Field Control
- Address Field Restrictions: Users can type addresses
- Default From: <printer-name>@walbecgroup.com (ex: CORP-Accounting-HP780@walbecgroup.com)
- Default Display Name: <printer-name> (ex: CORP-Accounting-HP780)
- Subject: Scan from <printer-name> (ex: CORP-Accounting-HP780)
- Click 'Next'
- Signing and Encryption, Leave defaults and click 'Next'
- Notification, Leave defaults and click 'Next'
- Scan Settings, Leave defaults and click 'Next'
- File Settings
- File Name: Scan
- File Name Suffix: -%DEVICE_DATE_MMDDYYYY%-%DEVICE_TIME_HHMMSS%
- Click 'Update Preview'
- File Type: PDF
- Resolution: 300 dpi
- Quality and File Size: Medium
- Color/Black: Automatically detect color or black
- Click 'Next'
- Click 'Finish'
- Under 'Click Add to create Quick Set' or under existing Quicksets; click 'Add'
Setup Scan to Folder
Setup Scan to USB
- Scan/Digital Send> Save to USB Drive Settings> Default Job Options
- Enable Save to USB: check
- Scan Settings
- File Settings
- Default File Name: Scan
- File Name Suffix: -%DEVICE_DATE_MMDDYYYY%-%DEVICE_TIME_HHMMSS%
- File Type: PDF
- Resolution: 600 dpi
- Quality and File Size: Medium
- Color/Black: Automatically detect color or black
- Apply
- Scan/Digital Send> Save to USB Drive Settings> Quick Sets
- Under 'Click Add to create Quick Set' or under existing Quicksets; click 'Add'
- Quick Set Name: Scan to USB
- Quick Set Description: Scan to USB
- Quick Set Start Option: Enter application, then user presses Start, Click 'Next'
- Set where files are save: Save at root directory, Click 'Next'
- Notification, eave defaults and click 'Next'
- Scan Settings, Leave defaults and click 'Next'
- File Settings
- File Name: Scan
- File Name Suffix: -%DEVICE_DATE_MMDDYYYY%-%DEVICE_TIME_HHMMSS%
- Click 'Update Preview'
- File Type: PDF
- Resolution: 600 dpi
- Quality and File Size: Medium
- Color/Black: Automatically detect color or black
- Click 'Next'
- Click 'Finish'
- Copy/Print, Print from USB Drive Settings
- Enable 'Print from USB Drive'
- Apply
Configure Quick Sets
Update Firmware
- Last firmware downloaded is stored on \\crmcode\code\firmware
- With the model number, goto hp.com> Support> Software & Drivers> Printers
- Enter the printer model
- Select 'Software and drivers'
- Click the dropdown arrow before 'Firmware'
- Download latest firmware and save .bdl file to printer folder in \\crmcode\code\firmware
- Troubleshooting> Firmware Upgrade
- Under 'Install New Firmware' click 'Choose File' and select the appropriate .bdl file
- Click Install
- Wait for install to complete