This article details setting up new user accounts in the Command Alkon Cloud Dispatch application
The attached document contains information about reports used in Apex office by various finance and administrative roles across the Walbec group.
This article is designed for IT technicians tasked with supporting Command Alkon’s suite of applications and cloud-based solutions
This article explains the necessary steps to get our applications back online if we lose CRMVS02 virtual machine.
This document will serve as a guide for technicians on how to submit support cases for the various Command Alkon software products used by the Walbec Group.
This article describes steps to fix a known issue with Data Replication on Apex 7.9.3 systems
This article will detail the steps to complete refreshing data in the TEST/DEV systems from Production, as well as the supporting file system and application changes needed to make the system functional. This is meant to be an effective checklist for a technician to work through when a data refresh is needed.
How to reset your Walbec Waypoint password.
This article will detail how to add a registration code to Apex office
This Knowledge base article shows how to set up a meeting in the ZTI Training room.
Apex office is used across Walbec by various financial, dispatch, and operations groups for a variety of tasks including billing, inventory, running reports, etc. Our users connect to Apex office using a shortcut that connects them to a terminal server, similar to other applications like Heavyjob/Heavybid.
Occasionally, due to network issues, the users computer will attempt to reconnect to their existing terminal server sessions, but be unable to. The users will also be unable to fully disconn
This article is to verify cost code with foreman